Account & profile

Your account has three related places. Use the right one for each task.

Direct links: My Profile · Account settings · My Dashboard

Sign in and password reset#

1. Open Member login.
2. Enter your email and password, then sign in.
3. You usually land on My Dashboard.

If you forget your password:

1. On the login page, use the password reset link.
2. Enter your registered email and submit.
3. Open the email (check spam) and follow the link before it expires.
4. Set a new password, then sign in again.

My Profile — tabs#

On My Profile you see tabs:

Edit personal information#

1. Open My Profile → Profile.
2. Under Personal information, update:
   • First name and Last name (required)
   • Display name — shown publicly on projects and the forum
   • Profile photo / Update profile photo — choose a file only if you want to replace the current photo (JPG/PNG/WEBP/GIF; square crop)
   • Date of birth (not public), Location, Phone (not shown on the public profile page)
   • Occupation, Organization, Languages spoken
   • Availability for volunteering — Full time, Part time, Occasional, or Currently unavailable
   • Bio (keep it concise)
3. Under Skills & interests, add Skills and Interests.
4. Under Online presence, add Website / Portfolio, LinkedIn, GitHub, X / Twitter, Instagram, Facebook, or YouTube when useful.
5. Click Save profile (or Discard changes to cancel).

Success message: Changes saved successfully.

Profile visibility#

Still on Profile, under Profile visibility:

1. Choose who can open your public profile page:
   • Public
   • Haya members only
   • My organizations only
   • Private
2. Optionally check Show email on public profile and Show activity on public profile.
3. Save profile.

You can also adjust related privacy options under Account settings → Privacy (same visibility choices; labels there are Show email on profile / Show my activity).

Activity tab#

Open Activity to see counts such as projects joined, tasks, volunteer hours, forum posts, and recent activity. Use it to check how you appear to be contributing—not to edit your bio.

Security tab#

Change password

1. Open My Profile → Security.
2. Under Change password, enter Current password, New password (min. 8 characters; use uppercase and a number), and Confirm new password.
3. Click Update password.

Active sessions

Under Active sessions you can see this device and choose Sign out all other devices if you need to end other logins.

Request account deletion

Under Danger zone:

1. Optionally write a message.
2. Check that you understand the request must be approved and deletion is permanent if approved.
3. Click Request account deletion.

Prefer Support if you only need help fixing the account rather than deleting it.

Account settings#

Open Account settings from the dashboard (or settings.php). Sections include:

Notification preferences#

Turn on or off alerts such as:

• Task assigned to me
• Project updates
• Forum replies
• Direct messages
• Weekly digest email
• Community announcements
• Organization announcements

Then Save notification settings.

Privacy#

Set Profile visibility and whether to show email / activity, then Save privacy settings.

Time zone#

Dates and times on the platform (events, posts, document uploads, project updates, tickets, and more) use your saved time zone while you are signed in.

Set it

1. Open Account settings → Time zone (or open the time zone section directly).
2. Under Your time zone, pick your region/city from the list.
3. Or click Use my device time zone to match this computer or phone.
4. Check Current local time preview — it should look like the clock where you are.
5. Click Save time zone.

Success message: Time zone saved. Dates and times across the site will use your local time.

If you have not set one yet

You may see a note that times currently follow the site default. Until you save your own zone, event start times and Join unlock times may not match your local clock. Set yours as soon as you can.

What this affects for you

Optional shortcut on the same page: View events calendar.

Display & language#

Adjust Language / Theme when offered, then Save display settings.

Quick links on this page often include Edit profile, Change password, Dashboard, and Events calendar.

How others see you#

Other members open your public page from the Member directory (or a direct profile link). What they see depends on your visibility settings: about text, skills, interests, forum activity (when allowed), and contact options.

On someone else’s profile you may see:

• Message (hero), or
• Send private message under Contact

That opens Messages to that person. On your own public view you typically see Edit profile instead.

Related#

• My Dashboard
• Getting started
• Messages
• Member directory
• Privacy & data